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Questions to consider
Begin with the problem you want to solve, the people affected, and the result you will measure. Compare the current workflow with the proposed approach, and record both expected benefits and implementation costs.
Check whether the proposed change affects sensitive data, user access, existing integrations, compliance obligations, or support processes. Involve the people who will use the system and test the most important scenarios before making a wider commitment.
Practical next steps
- Write down the desired outcome and current baseline.
- Agree on the must-have requirements and evaluation criteria.
- Test with representative users and real tasks.
- Review the result after implementation and adjust as needed.
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